Privacy Policy

This Privacy Policy explains how Anthony's Coal Fired Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at anthonypizza.top, place an order, use our services, or interact with us in any way. We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner in accordance with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully. By accessing or using our website, placing an order, signing up for our newsletter, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. About Us

Anthony's Coal Fired Pizza is a food service business operating in the United States. We are dedicated to providing high-quality, coal-fired pizza and related food products and services to our customers through our physical locations and online ordering platform.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website at anthonypizza.top
• Customers who place online or in-person orders
• Individuals who create accounts on our platform
• Subscribers to our email newsletters, promotions, and loyalty programs
• Individuals who contact us via email, phone, or any other communication channel
• Users who interact with our social media pages or digital advertisements

This policy does not apply to third-party websites, applications, or services that may be linked to from our website. We encourage you to review the privacy policies of any third-party platforms you visit.

3. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, subscribe to our services, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address (including street address, city, state, ZIP code)
• Date of birth (when required for promotional offers or age verification)
• Username and password (for account holders)
• Profile photo (if provided voluntarily)

3.2 Payment and Financial Information

When you make a purchase, we collect payment information necessary to process your transaction. This may include:

• Credit card or debit card details (card number, expiration date, CVV)
• Billing address associated with your payment method
• Digital wallet information (e.g., Apple Pay, Google Pay)

Please note that full payment card information is processed through secure, PCI-DSS-compliant third-party payment processors. We do not store full credit card numbers on our own servers.

3.3 Order and Transaction Information

We collect details about the products and services you purchase, including:

• Order history and transaction records
• Items ordered, quantities, prices, and special instructions
• Delivery or pickup preferences
• Rewards or loyalty program participation
• Refunds, returns, and complaint history

3.4 Usage Data and Website Interaction Information

When you browse our website, we automatically collect certain technical and behavioral information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system and device type
• Pages visited, links clicked, and time spent on each page
• Referring URL (the page you visited before arriving at our site)
• Search terms used within our website
• Date and time of your visit
• Session duration and bounce rate data

3.5 Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, local storage, and similar tracking technologies to collect information about your interaction with our website. Please refer to Section 9 of this policy for detailed information about cookies and your choices.

3.6 Communications and Correspondence

When you contact us by email, through our website contact form, by phone, or through any other means, we collect:

• The content of your messages and inquiries
• Your contact details as provided in your communications
• Records of our responses to you
• Feedback, reviews, and survey responses you submit

3.7 Social Media and Third-Party Platform Information

If you choose to log in or connect your account using a third-party service (e.g., Facebook, Google), or if you interact with us on social media, we may receive certain information from those platforms, subject to your privacy settings on those platforms. This may include your name, email address, profile picture, and public profile information.

3.8 Location Information

With your permission, we may collect precise geolocation data from your mobile device or browser to help you find nearby locations, estimate delivery times, or offer location-based promotions. You can disable location sharing through your device settings at any time.

3.9 Information You Provide Voluntarily

We may also collect information you choose to provide voluntarily, such as dietary preferences, food allergies, feedback in surveys, participation in contests or sweepstakes, and preferences for marketing communications.

4. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including the following:

4.1 Providing and Managing Our Services

• Processing your orders, payments, and deliveries
• Creating and managing your account
• Sending order confirmations, receipts, and shipping or delivery updates
• Administering our loyalty and rewards programs
• Responding to your questions, requests, and complaints
• Providing customer support and resolving disputes

4.2 Improving Our Products and Services

• Analyzing usage patterns and customer behavior to enhance our website and app functionality
• Conducting research and development to improve our menu offerings
• Monitoring and improving the performance and security of our digital platforms
• Personalizing your experience based on your order history and preferences

4.3 Marketing and Promotions

• Sending you promotional emails, newsletters, and special offers (with your consent where required)
• Displaying personalized advertisements on our website and third-party platforms
• Conducting surveys and gathering feedback about our services
• Informing you about new menu items, seasonal specials, and events
• Running contests, sweepstakes, and loyalty campaigns

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].

4.4 Analytics and Business Intelligence

• Using web analytics tools (such as Google Analytics) to understand how users interact with our website
• Tracking sales trends and customer purchasing patterns
• Measuring the effectiveness of our marketing campaigns
• Generating aggregated and anonymized statistical reports

4.5 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations
• Enforcing our Terms of Service and other agreements
• Protecting against fraud, unauthorized access, and other illegal activities
• Responding to legal processes, subpoenas, court orders, or government requests
• Maintaining records required by law for tax, accounting, and regulatory purposes

4.6 Safety and Security

• Verifying your identity and preventing fraudulent transactions
• Protecting the security and integrity of our systems and data
• Monitoring for suspicious activity and potential security threats

5. Legal Basis for Processing Your Information

As a business operating in the United States, we process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill an order or contract with you, or to take steps prior to entering into a contract at your request.
• Consent: Where you have given us explicit consent to process your information for a specific purpose, such as receiving marketing emails.
• Legitimate Interests: We process your information where it is in our legitimate business interests to do so (e.g., fraud prevention, improving our services), provided those interests are not overridden by your rights and interests.
• Legal Obligation: Where processing is necessary to comply with applicable laws, regulations, or legal obligations.

We comply with the Federal Trade Commission (FTC) Act, which governs unfair or deceptive practices in commerce, including the handling of consumer data. For customers residing in California, we also comply with the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA). Additional state-specific rights are described in Section 8 of this policy.

6. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes without your explicit consent. However, we may share your information with trusted third parties in the following circumstances:

6.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our business and delivering services to you. These service providers are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared. Categories of service providers include:

• Payment processors (e.g., Stripe, Square, PayPal) for secure transaction processing
• Delivery service partners for order fulfillment and logistics
• Cloud hosting and IT infrastructure providers for data storage and website operations
• Email marketing platforms (e.g., Mailchimp, Klaviyo) for sending newsletters and promotional emails
• Analytics providers (e.g., Google Analytics) for website performance monitoring
• Customer support software providers for managing inquiries and complaints
• Advertising networks for displaying targeted advertisements

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we are required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or other legal demands
• Requests from government agencies, law enforcement, or regulatory authorities
• Legal proceedings to which we are a party
• Protection of the rights, property, or safety of our company, employees, customers, or the public

6.3 Business Transfers

In the event of a merger, acquisition, corporate reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization as part of that transaction. We will notify you of any such transfer by updating this Privacy Policy or sending a direct notification to the email address associated with your account.

6.4 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so, such as when you participate in a co-branded promotion or third-party integration.

6.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes.

7. Data Security

We take the security of your personal information seriously and have implemented a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, loss, or destruction.

7.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our website is protected using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption. We use HTTPS across our entire website.
• Payment Card Security: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) for all payment card transactions. We do not store full card numbers on our servers.
• Access Controls: Access to personal data is restricted to authorized employees and contractors who require it to perform their job functions, and is protected by strong authentication measures.
• Firewalls and Intrusion Detection: We employ firewalls, intrusion detection systems, and security monitoring tools to protect our networks and systems.
• Data Minimization: We collect and retain only the personal data necessary for the purposes described in this policy.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing of our systems and processes.
• Employee Training: Our staff who handle personal data receive training on data protection and privacy best practices.

7.2 Limitations

While we take every reasonable precaution to protect your information, no method of data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the appropriate regulatory authorities as required by applicable law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and have established processes to help you exercise them.

8.1 General Rights (All Users)

All users of our services have the following rights:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time.

8.2 California Residents — CCPA/CPRA Rights

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

To exercise your California privacy rights, please submit a verifiable consumer request to us at [email protected]. We will respond to your request within 45 days of receipt, with a possible one-time extension of an additional 45 days where necessary, provided we notify you of the extension within the initial 45-day period.

You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent's authority and your identity before processing such requests.

8.3 Other State Privacy Rights

Residents of states including but not limited to Colorado, Virginia, Connecticut, Utah, Texas, and other states with comprehensive privacy legislation may also have rights similar to those described above. We are committed to honoring privacy rights as required by the applicable laws of your state of residence. Please contact us to inquire about your specific rights based on your state of residence.

8.4 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected]
• Website: anthonypizza.top

We may need to verify your identity before processing your request. We may ask you to provide certain information such as your name, email address, and account details to confirm your identity. This is a necessary security measure to ensure that personal data is not disclosed to unauthorized individuals.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content and advertisements.

9.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember your preferences and actions over time.

9.2 Types of Cookies We Use

9.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Block or delete specific cookies
• Set preferences for certain types of cookies

Please note that disabling certain cookies may affect the functionality of our website. You can also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.

For California residents, you have the right to opt out of the use of cookies for cross-context behavioral advertising (sharing of personal data). You may exercise this right by contacting us at [email protected].

10. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as required by applicable law.

When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention and disposal procedures.

11. Children's Privacy

Anthony's Coal Fired Pizza's website, online ordering platform, and related services are intended for use by adults aged 18 years and older. We do not knowingly collect, process, or store personal information from children under the age of 18 without the verifiable consent of a parent or legal guardian.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. To the extent that any of our services may be applicable to users between 13 and 18 years of age, we require parental or guardian consent before processing their personal information.

12. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and your personal information is primarily collected, processed, and stored within the United States. If you are accessing our services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.

The privacy laws of the United States may differ from those in your country of residence, and they may not provide the same level of protection. By using our services, you consent to the transfer of your personal information to the United States and to its processing in accordance with this Privacy Policy.

We take appropriate steps to ensure that any international transfers of personal data are conducted in compliance with applicable data protection laws, including implementing appropriate contractual safeguards where required.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery service platforms, and other external services. These third-party sites have their own privacy policies, and we are not responsible for the privacy practices or content of those sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our website. The inclusion of a link does not imply our endorsement of the site or its privacy practices.

Our website may also integrate with third-party services such as Google Maps (for location features), social media sharing buttons, and payment gateways. Your interaction with these integrated services is governed by the respective third party's privacy policy.

14. Do Not Track Signals

Some web browsers allow you to transmit a "Do Not Track" (DNT) signal to websites to express your preference not to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As such, our website does not currently alter its data collection and use practices in response to DNT signals from browsers.

However, California residents have the right to opt out of the sale or sharing of their personal information under the CCPA/CPRA. If you wish to exercise this right, please contact us at [email protected].

15. Automated Decision-Making and Profiling

We may use automated systems and algorithms to analyze your personal information for purposes such as fraud detection, personalized recommendations, and targeted marketing. These automated processes help us deliver a better, more personalized experience to our customers.

Where our automated decision-making processes may have a significant impact on you, you have the right to request human review of such decisions, to express your point of view, and to contest the decision where applicable. To exercise this right, please contact us at [email protected].

16. How to File a Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, we encourage you to contact us first so that we can attempt to resolve your concern.

16.1 Contact Us Directly

Please send your privacy-related complaints or concerns to:

• Email: [email protected]
• Website: anthonypizza.top

We will acknowledge your complaint within 5 business days and endeavor to resolve it within 30 business days. If your complaint is complex, we will notify you if a longer period is required.

16.2 Filing a Complaint with a Data Protection Authority

If you are a California resident and you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the California Privacy Protection Agency (CPPA), the state authority responsible for enforcing the CCPA/CPRA:

You may also file a complaint with the Federal Trade Commission (FTC) regarding unfair or deceptive trade practices related to privacy:

If you reside in another state with a data protection authority or consumer protection office, you may contact the relevant authority in your state of residence.

17. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website at anthonypizza.top
• Where required by applicable law, provide direct notification via email to registered users
• Where appropriate, display a prominent notice on our website homepage or login screen

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us:

We are committed to working with you to resolve any concerns about our privacy practices in a fair, timely, and transparent manner. If you have a general inquiry about our services, our customer service team is also available to assist you through the contact information provided above.